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FAQ
We’re always happy to help, but to make things quicker and easier for you, we’ve put together answers to our most frequently asked questions below. Have a look – you might find exactly what you’re looking for right here.
Does Wetsuit Warehouse sell second-hand wetsuits?
No, we don’t sell second-hand wetsuits. But don’t worry – we run some epic sales throughout the year to keep you stoked! Follow us on social media to stay updated on our annual sale dates and snag your gear before it’s gone.
DOES WETSUIT WAREHOUSE BUY SECOND-HAND WETSUITS?
No, Wetsuit Warehouse does not buy or resell second-hand wetsuits. All the wetsuits we stock are brand-new, high-quality products sourced directly from trusted surf and watersports brands. This ensures that every customer receives gear that meets the highest standards for performance, durability, hygiene, and comfort. If you are looking to upgrade your wetsuit, we recommend exploring our wide range of new wetsuits available online and in-store, designed to suit all water conditions and activity levels.
I’m placing an order with Wetsuit Warehouse today - when will it arrive?
We pride ourselves on fast, reliable delivery! 🚚
For all the details on shipping times and options, please check out our Delivery Policy page.
I entered an incorrect detail on the shipping section of my order. Can I change this, and how long do I have after placing an order?
Yes, you can update your shipping details by contacting us immediately after placing your order. Once your parcel has been dispatched, we’re unable to make changes.
Do you ship to the UK, EU, US or internationally?
At this stage, Wetsuit Warehouse does not offer international shipping and we are unable to deliver orders to the UK, EU, US or any other global regions. Our shipping services are limited to South Africa only, ensuring fast and reliable delivery to our local customers.
do you stock flour sack pants and do you have my size?
Yes, we do have the flour sack pants available online, and theres a size guide in the product descripton for your convenience. Click here to shop.
Does Wetsuit Warehouse offer gift cards?
Yes, Wetsuit Warehouse offers digital gift cards that make the perfect choice for any water sports enthusiast. Our gift cards can be purchased online and are redeemable across our full range of wetsuits, surf gear, apparel and accessories. Simply select the value you’d like, place your order, and the gift card will be sent directly via email. Click here to shop gift cards.
Do you rent surfboards and wetsuits?
No, Wetsuit Warehouse does not rent out surfboards or wetsuits. We specialize in selling brand-new wetsuits, surfboards, and accessories from leading watersports brands. By purchasing your own gear, you get the benefit of perfect fit, long-lasting performance, and hygienic use. Explore our full range online or visit us in-store to find the right equipment for your surfing and watersports needs.
Need help choosing a wetsuit?
Choosing the right wetsuit depends on where you’ll be in the water. First, match the suit’s thickness to the water temperature (e.g., 3/2 mm for 18–22 °C, or 5/4 mm when it’s colder). Then, consider key features—like seam type (GBS or taped for better warmth), stretchy neoprene, and thoughtful fit across the shoulders, wrists, and neck . If you’re after a triathlon suit, think about budget, buoyancy, flexibility panels for your stroke, and a snug but comfortable fit that supports smooth transitions. For full guidance tailored to surfing, general use, or racing – check out our detailed blog guides. Or come in store, or call us on 021 285 0704 to chat to one of our friendly wetsuit consultants for personal advice.
Can I place an order with Wetsuit Warehouse using a foreign card?
Yes! International customers can shop with ease at Wetsuit Warehouse using most major debit and credit cards accepted worldwide. Our secure online payment system also supports convenient alternatives such as Samsung Pay, Instant EFT, and debit card payments. For South Africa, we additionally offer local options including Capitec Pay, SnapScan, Zapper, Bank and QR code apps, and Scan to Pay. If you experience any issues with checkout, we recommend confirming with your bank that international payments are enabled, or contacting our friendly support team who will be happy to assist.
Does Wetsuit Warehouse offer wetsuit repairs?
Great White Sport and Surf
55 Main Rd, Fish Hoek,
Cape Town, 7975
+27 21 782 3360
Boardshort & Bikini Shack
110 St George’s Street, Simon’s Town, Cape Town, Dido Valley, 7975
+27 21 285 0703
Opening Hours
Monday – Sunday: 8am – 5pm
